Privacy Policy — Journey Psychological Services

Last Updated: May 2, 2026

Overview

This Privacy Policy describes how Journey Psychological Services (“Company,” “We,” “Us,” or “Our”) collects, uses, and protects information when you visit this website or contact us.

This policy applies only to website use and general inquiries.

Separate privacy practices, including HIPAA-related policies, are provided to clients as part of the intake process.

No Therapeutic Relationship

Use of this website, including submitting a contact form or sending an email, does not establish a therapist–client relationship.

A therapeutic relationship is established only after completion of the intake process and mutual agreement to begin services.

Interpretation and Definitions

Interpretation

Words with capitalized first letters have meanings defined under the following conditions. These definitions apply regardless of whether they appear in singular or plural form.

Definitions

• You means the individual accessing or using the Website.
• Company refers to Journey Psychological Services.
• Website refers to Journey Psychological Services, accessible from www.journeypsychologicalservices.com.
• Service refers to the Website and related online services.
• Personal Data means information that identifies or can be used to identify you.
• Usage Data means data collected automatically from use of the Website.
• Cookies means small files placed on your device to store browsing data.

Information We Collect

Information You Provide

You may voluntarily provide information when you:

• Submit a contact form
• Send an email
• Request information about services
  
  

This may include:

• Name
• Email address
• Phone number
• Any information you choose to include in your message
  
  

Please do not include sensitive or confidential health information in website forms or standard email communications.

Usage Data

We may collect information automatically when you access the Website, including:

• IP address
• Browser type and version
• Pages visited and time spent
• Device type and identifiers
• Referring URLs

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity and improve the Website.

Types of cookies may include:

• Essential Cookies: Required for core functionality
• Functionality Cookies: Store user preferences
• Analytics Cookies: Help us understand Website usage
  
  

You can instruct your browser to refuse cookies.

Some features may not function properly if cookies are disabled.

How Your Information Is Used

We may use Personal Data to:

• Respond to inquiries
• Provide information about services
• Maintain and improve Website performance
• Monitor usage and detect security issues
• Comply with legal obligations
  
  

Information submitted through the Website is not used for targeted advertising.

Third-Party Services

We may use third-party providers to support Website functionality, including:

• Website hosting services
• Analytics providers (e.g., Google Analytics)
• Scheduling or client portal platforms (e.g., SimplePractice)
  
  

These providers may collect information in accordance with their own privacy policies.

We do not control and are not responsible for the data collection practices of these third-party providers.

Data Sharing and Disclosure

We do not sell, rent, or trade Personal Data.

We may disclose information:

• To service providers as necessary to operate the Website
• To comply with legal obligations
• To protect rights, safety, or property

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect Personal Data.

No method of transmission over the Internet or electronic storage is completely secure.

Data Retention

Personal Data is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Retention periods may vary depending on the nature of the information and applicable legal requirements.

International Data Transfers

If you access the Website from outside the United States, your information may be transferred to and processed in the United States.

By using the Website, you consent to this transfer.

Your Rights

Depending on your jurisdiction, you may have rights regarding your Personal Data, including:

• The right to access your data
• The right to request correction of inaccurate data
• The right to request deletion of data
• The right to restrict or object to processing
  
  

These rights may be subject to limitations under applicable law.

Children’s Privacy

This Website is not directed toward children under the age of 13 (or higher where required by applicable law), and we do not knowingly collect Personal Data from children.

External Links

This Website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those sites.

Website Availability

We do not guarantee that the Website will be available at all times or free from errors or interruptions.

Changes to This Policy

We may update this Privacy Policy periodically.

Updates will be posted on this page with a revised “Last Updated” date.

Contact

Journey Psychological Services

Email: support@jps.care

Phone: 646-926-7793

Website: www.journeypsychologicalservices.com

For information about how your health information is handled as a client, please refer to the privacy and consent documents provided during the intake process.